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Privacy Policy & Refund Policy

Privacy Policy

 
Terms And Conditions For Use Of This Site At Rick C. Reed & Company, PLLC (Reed), we respect your privacy concerns. This privacy policy was developed so you may visit and use our site without being concerned about how this information is being used. In a nutshell, we do not and will not sell, rent, or pass your information onto any third parties. If you have any concerns, please contact us.
 
Privacy Policy Reed is bound by professional standards and ethics. We strive to ensure that your information is always protected and your right to privacy is honored and respected. We will not collect any personal information about our website visitors unless it is voluntarily submitted, in which case we will act in a responsible manner to protect your personal information.
As part of the services that we provide, we do collect nonpublic information from you from the following sources:
Information we receive from you on tax organizers, worksheets, and other financial documents;
Information about your transactions with others; w
e do not disclose any nonpublic, personal information about our clients or former clients to anyone, except as permitted by law. We give users a choice and consent over how their personal information is used and remove names upon request. If you want to modify or delete any personal information you have provided, simply contact us at 512-353-0200.
 
Third-Party Use We will NOT release your name or any information pertaining to you to other organizations. Your email address will not be released to any third party. We will not share with others any demographic information that you may provide us that can be identified as relating to you personally.
 
Copyrights and Trademarks This site taken as a whole is copyrighted as a collective work, and individual works appearing on or accessible through this site are likewise subject to copyright protection. You agree to honor the copyrights in this site (including the selection, coordination, and arrangement of the contents of this site) and in the works available on or through this site. You may download and maintain single copies of designated materials for your personal use only. In addition, trademarks and trade dress belonging to us or to others appear on or are accessible through this site. The fact that we have permitted you access to this site does not constitute authorization to reproduce our trademarks or trade dress for any other purpose. By submitting any material to us, such as by posting a comment to a discussion group or by sending us an email, you are thereby granting to us a non-exclusive license to reproduce, display, distribute, modify and create derivative works from such material and to use such material and the fact of your authorship of it for marketing purposes.
 
Disclaimers and Limitations of Warranties This site is provided as a research and reference tool. Although we make every reasonable effort to ensure that the information, tools, and data provided at this site are useful, accurate, and current, we cannot guarantee that it is error-free. This site and the information available through it do not and are not intended to constitute legal advice. By using this site, you assume all responsibility for and risk arising from your use of and reliance upon the contents of the site. References and links to products and services belonging to third parties are provided for your convenience and do not represent our endorsement of such products or services. This site and its contents are provided “as is.” We disclaim all warranties, express and implied, including the implied warranties of merchantability and of fitness for a particular purpose with respect to any information contained on, accessible through, or derived by you from this site.

Termination of Site and Site Access We reserve the right to change the contents of this site or to discontinue it at any time, as well as the right to deny access to the site to any person whom we have reasonable grounds to believe, maybe using the site for an unlawful or unauthorized purpose or in a manner that may harm us.
 
Updated 11/5/18
  

Online Payment Refund Policy

 
By using this site, you understand that all payments processed by Rick C. Reed & Company, PLLC (Reed), are for accounting services performed by our firm. Our firm provides services that are paid for at the completion of said service. In some cases, a retainer or service deposit is required before services are performed.
 
Reed may issue a requested refund of a payment made via a debit/credit card payment for the following reasons:
 
  • Customer transaction error, such as a payment being made for more than intended ($1,000.00 instead of $100.00)
  • Duplicate payment
  • Service was not performed for which a retainer or service deposit was received.
  • Reed recognizes an error was made after payment was received, in either our work product or billing process, and therefore an adjustment needs to be made to a client's account.
 
Refund requests may be made by contacting our office via email, USPS mail, or calling (512) 353-0200. We suggest you first discuss the situation with the employee with whom you usually deal directly. If the situation is not resolved, then please contact our Office Manager.
 
After receipt of a request for a refund, Reed will research the issue upon which the refund is requested. All refunds, when deemed credible, will be made via bank check within 15 days and mailed to the address we have on file.
 
If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in the cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.
 
Reed reserves the right to modify this Refund Policy at its discretion or against any client it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting the revised Refund Policy on our website. It is the client's obligation to review our refund policy for any such revisions.
 
Updated 11/5/18